The owner of this establishment refused to give me a refund even though I got chemical burns along my hairline from a poorly done bleach job. My stylist was a very nice person but did not execute the style I wanted well so I asked her to make an adjustment. When she tried to fix it she burned my hairline and I walked away with three different shades of color. After the weekend I called for a refund and the owner repeatedly interrupted me - she kept telling me that she thought the original attempt looked good which concerned me because I thought it looked terrible. She asked me to come back in so they could fix it but I told her I didn't want to come back after having such a negative experience the first time. She kept interrupting me to defend her stylist. She offered me product but I just wanted to be refunded, even if it was a partial refund. This is the first time I've ever asked for a refund from a salon and I'm shocked at how inconsiderate and rude the owner was even though she saw the chemical burns the night it happened. Service providers need to take accountability for their mistakes and treat the customer with respect and compassion. There may be kind and skilled stylists here but this salon's owner does not honor unsatisfied customers, even after they've caused visible damage to their hair or skin. I ended up going to another salon to make corrections.
Jen Robinson is a great stylist. The owners were very attentive and helpful as I looked for a hair product. I will be back! muahahahaha
Great salon with tons of supplies and product to sell; best of both worlds. A true 1-stop shop! Cheryl was meticulously detailed yet just as fast as other stylists that have cut my hair in the past. I would follow her anywhere and I'm so happy she's here! SIX stars!!! ******
This is a great Salon, I love all the people that work there. They are so friendly and helpful. The stylist know what they are doing and communicate well with you about your needs. I would recommend this salon to any of my friends or family.
Jenn V. is a great hairstylist! She is the only person I will let color and cut my hair! If you want your hair to look ahhhmazing, then Jenn V. is IT!! She never disappoints. She works her magic every time she does my hair. She also recommends the best products that make my hair happy!
Exquisite Effects Salon Supply is a US Beauty Salon based in Kaysville, Utah. Exquisite Effects Salon Supply is located at 44 S Main St #2, Kaysville, UT 84037, USA.
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